Working in Partnership with Employers
OCVC has developed a consistent process of managing working relationships with employers to ensure we fully recognise what you want from training generally and how this aligns itself with the needs of your current and future business plans.
1. Understanding Your Organisation and Training Needs
A service is available where you can discuss with a member of our team the aims and objectives of your business, the existing capabilities of the workforce and any training needs you have. Please use our Organisation / Training Needs Analysis template should you wish to undertake this exercise yourself prior to a discussion with any training provider.
2. Preparing Proposals and Agreeing Contracts
OCVC will provide a standard proposal document for your consideration which outlines qualification and delivery information, time and costs (if applicable) of training and where appropriate the level of central government funding available to you for the training.
Should you accept our proposal, we will agree a formal contract which both parties will sign to establish trust and mutual confidence. At this time OCVC will ask you to clarify the outcomes you require from the training and to forecast the business impact you expect to be achieved as a result of your staff receiving the training. We'll use this in a post contract review to gauge the effectiveness of our work.
3. Enrolling and Inducting Learners
OCVC has a formal process for ensuring all learners are aware of the course they are about to embark upon and to provide the required advice and guidance. This process is also used to complete any necessary administration to obtain central funding.
4. Delivering the Training
The trainers / assessors will work closely with employers to ensure their staff are available at suitable times for the training to be delivered. In most cases, this will be aligned with the shift patterns of the employer's staff.
5. Sending Progress Reviews
Learner progress reviews for government funded training will be sent to employers every 10 - 12 weeks. This enables those commissioning the training within the employer to be satisfied that appropriate progress is being made by their staff.
6. Completing Learner Satisfaction Reviews
A learner satisfaction review will be undertaken to gauge delivery quality. This may be undertaken at the college, in line with the process adopted for full time learners or in the workplace.
7. Undertaking End of Contract Reviews
OCVC will undertake reviews usually within 4 weeks of the completion date, at which point the training outcomes and business impact identified within the training contract can be appropriately discussed.
8. Undertaking Employer Satisfaction Reviews
Employers have the opportunity of expressing their satisfaction throughout the duration of training, either informally through discussion with the tutor / assessor, or more formally through nationally driven or college based surveys. Feedback is encouraged at all times, as this helps to drive future quality improvement in the training and service we provide to all employers.